Elite Drain Services
FAQs 

We wanted to create some useful FAQs of the most common questions our customers ask to help you solve any problems regarding your blocked drains, blocked toilets and blocked pipes. Hopefully, this will give you some advice on what to do before you need to call us. We're on hand to help with any questions you may have, and if asked regularly enough.....we'll add them to the list!

HOW DO YOU  PREVENT A BLOCKED DRAIN?

We always advise to regularly maintain your drainage system, to minimise the risk of getting a blocked, overflowing or clogged drain. We have a team of specialist experts who are on hand to carry out maintenance procedures that are required to keep your drains flowing and prevent flooding. It can cost thousands in damage for homes and businesses if drains are not maintained

2

SIGNS THAT MY DRAIN IS BLOCKED?

The most prominent sign to look out for is when your sink, shower or bath is draining slower than usual, this is an early sign that you should really consider getting someone out to look at your drains. The next sign is when the water doesn’t drain at all and is rising when you flush, run a tap or have a shower. Noises are also a clear sign when flushing or using the sink, also a nasty smell from items blocked and rotting. If you experience any of these, it’s time to give us a call or contact us

3

HOW DO I UNBLOCK MY DRAIN?

When unblocking drains it can be difficult to know where the problem lies. We provide CCTV surveys to help us identify the problem quickly and efficiently without causing any disruption to the drainage system. This is a method we use for the majority of blocked drains we come across and is a very effective technique. Once the source of the problem is found the usual solution is to use high-pressure jet draining machines which are fitted to all Elite Drain Services vehicles. The equipment we use enables us to unblock drains, sewers, and pipes quickly and efficiently. We can normally unblock any drain in the first hour.

4

WHAT IS THE CAUSE OF A BLOCKED DRAIN?

The causes of blocked drains often vary from which part of the house is first experiencing the blockage. Below is the list of the most common causes for blocked drains:

Hair in your bath or sink

This is mainly caused when washing your hair. The hairs get tangled and collect which means over time they build up and start to slow the drainage of water which can cause the shower or bath to flood.

Toilet blocked by toys, mobile phones or other objects

It's so common where we find toys and other objects that have been flushed down the toilet. The pipes from the toilet aren’t designed to handle large objects so will end up blocking the toilet.

Kitchen waste such as food, fat and grease.

You’ll be surprised how much fat and grease is found in blocked drains, when hot it's a liquid, when cold it's hard and mushy and causes lots of blocked drains and slow drainage.

External garden waste such as leaves and moss

Often in the autumn time, leaves and other plant waste can become stuck into guttering drains, finding their way into the drainage system and cause a blockage. By getting your guttering drains regularly cleaned out you can prevent this occurrence from happening. 

5

WHY IS MY TOILET OVERFLOWING?

A toilet overflowing can be caused by any number of issues, there may be a defect in the tank causing the toilet to continuously leak water or there may be a blockage in your drainage system. However, the most likely issue would be a blockage in the toilet itself. This can be easily fixed at home with a plunger.

6

WHY HAS MY WATER BILL GONE UP?

We know water bills can fluctuate, but if you see a steep rise in a water bill which is not an increase by your supplier it’s usually a sign of leakage in your drainage system. A leaking tap, shower or toilet would be your first call to action. Also, make sure to check the water in the toilet tank to see if the water level is dropping.

7

WHAT IS THE COST TO CLEAR A BLOCKED DRAIN?

We know water bills can fluctuate, but if you see a steep rise in a water bill which is not an increase by your supplier it’s usually a sign of leakage in your drainage system. A leaking tap, shower or toilet would be your first call to action. Also, make sure to check the water in the toilet tank to see if the water level is dropping.