Introduction

Elite Drain Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.elitedrainservices.co.uk/ or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you contact us or request our services.
• Usage Data: IP address, browser type, operating system, pages visited, and time spent on the website.
• Communication Data: Information you provide when contacting us via email, phone, or through our website.

How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Responding to enquiries and service requests
• Sending promotional communications (with your consent)
• Analysing website usage to enhance user experience
• Complying with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our business operations
• Legal authorities when required by law
• Third parties in the event of a business sale or merger

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise these rights, please contact us using the details provided below.

Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:Elite Drain Services
12 Griffiths Ave, St Mark's, Cheltenham GL51 7BH
Email: elitedrainservices@gmail.com
Phone: 01242 515217

Effective Date

This Privacy Policy is effective as of 10th July 2024 .